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VisionRise
🔒  PRIVACY POLICY

Your Privacy Matters

📅 Last Updated: June 2025

We are committed to protecting your privacy and ensuring a secure, supportive learning environment.

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1. Information We Collect

A. Personal Data

When you create an account as a Learner, Instructor, or Administrator, we collect:

Full name, email address, and phone number

Authentication data via Username/Password, OTP, or third-party OAuth (e.g. Google, Apple)

Optional profile details such as a bio, profile picture, or professional credentials

B. Educational & Activity Data

Learners: course enrollment, progress tracking, quiz scores, assignments, and certificates

Instructors: uploaded course content, webinar schedules, and student interactions

Communication data from group courses, forums, or live classes

C. Automatically Collected Data

Device and usage data: IP address, browser type, OS, device ID, and platform metrics

Log data: error logs and API interaction metrics for system health and bug resolution

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2. How We Use Your Information

Provide and maintain the service — account creation, authentication, and personalized dashboards

Enhance the learning experience — progress tracking, grading, and course recommendations

Enable communications — instructor–learner interactions and live classes (may integrate with Zoom)

Security and fraud prevention — protect accounts and verify user identity

Analytics and platform oversight — user growth trends, course popularity, and platform health

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3. Data Security & Encryption

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All data transmitted between your device and our servers is secured using industry-standard TLS/SSL encryption.

We use secure token storage (JWT) and encrypted databases to prevent unauthorized access. While we apply commercially acceptable security measures, no internet transmission is 100% error-free.

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4. Children's Privacy (COPPA & Google Play Families Policy)

We are fully committed to compliance with the Google Play Families Policy and COPPA:

We do not knowingly collect personal information from children under 13 without verified parental or guardian consent

Educational resources for children receive age-appropriate data treatment

If you are a parent or guardian and believe your child has provided information without consent, please contact us immediately and we will promptly delete it.

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5. Account Deletion & Data Retention

You have the right to request deletion of your account and associated personal data at any time.

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Request deletion via Account Settings in the app, or by emailing our support team at [email protected].

Upon a valid request, we securely delete your data from active databases, logs, and third-party integrations — except where retention is legally required (e.g. financial records or dispute resolution).

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6. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data only in these situations:

With Instructors/Learners — relevant profile and progress data to facilitate the educational process

Third-party service providers — cloud hosting, analytics, and video streaming partners under strict confidentiality agreements

Legal compliance — when required by law or valid public authority requests

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7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Material changes will be communicated by updating the "Last Updated" date and, where necessary, a prominent notice on the Platform.

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8. Contact Us